RoUse this post to ask questions about any software you have issues with. Your problem will be soon attended to!
Enjoy!
Sometimes… it’s just best to ask first…
Why shouldn’t I ask somewhere else?
There are several networks for asking questions where people from all around the world can give you an answer. Many times people answer incorrectly or they make mistakes and following their instructions you end up with an even bigger problem than you had before. And that is after you have spent loads of time trying to sort out what would be the best answer for you.
It happens because most people of the community that views and answers your question are not specifically trained in a certain domain, and their answer is more like an opinion than a solution.
What makes this place the right one to ask?
If you want a professional answer for any problem connected to a PC then you have come to the right place. Leave a post here or send a mail to the owner and our team will analyse your problem and present you with the proper solution and multiple suggestions.
If your problem bugs you every day or it is something to complicated to resolve just by following instructions, the team will also present you with a software offer that will do the job for you.
12:59 pm on February 12th, 2009 -
I was reinstalling windows vista Home premium and it said ” windows is starting for its first time… ” then like 15 seconds later the blue screen of doom came up and it shut down my computer.
ive done The recovery 3 times and the BSOD allways comes up at the same time.
can anyone help me?
thanks in advance,
John
1:14 pm on February 12th, 2009 -
Dear John,
What is happening to your computer is a conflict between Vista Requirements and your hardware.
Most often this is a RAM memory problem. And also this happens from the BIOS settings of your RAM memory.
Since the replacement of your RAM may be inconvenient and might not solve your problem, we are going to look into your BIOS settings.
You have to change the RAM latency timers. Even default or auto may be the wrong setting for Vista so you have to do it manually. If you do not know how, you will have to ask a favor from somebody in your vicinity to aid you.
I cannot be more precise because I do not know what version of BIOS you have and thus where to find those settings exactly. Basically, once you find them you will have to set them closer to the minimal value, and then reinstall your system.
5:39 pm on February 12th, 2009 -
Using Windows XP, I almost always have several windows open while I am working. Sometimes I will be loading something in IE, and because I know it will take a while, I switch to Firefox to continue working. But when the loading is complete, IE automatically pops back up to the top of the screen, even if I am in the middle of writing something in Firefox or Microsoft Word. Is there a way to stop this from happening?
I am using the most recent version of IE7. My computer has a fast connection and all up-to-date components, so I do not believe it is my computer.
6:07 pm on February 12th, 2009 -
Dear Robert,
Since you have a fast connection it is wrong to wait for your page to be loaded in Internet Explorer unless there is a database conflict. Unfortunately the database format Internet Explorer 7 uses is not compatible with XP database storage and the conversion takes a long time.
Internet Explorer generally takes focus when the page has been loaded and it cannot be disabled. Normally, it should take a short time.
My best suggestion to you is to either go Vista or roll back to IE6.
4:56 pm on March 12th, 2009 -
Sir, I have mailed my problem to u and re posting it here too:
Yesterday I reinstalled Windows XP SP 1 in my PC. As usual I reinstalled drivers: Graphic, LAN, MODEM and AUDIO . But Audio hardware is not being detected. My speakers are connected but still windows is not detecting it even after searching the newly added Hardware. That’s why audio driver assignation is failing.
In Windows Device Manager (devmgmt.msc), under ‘Sound, Video and game controller’ a question mark is there on Realtek High Def, Audio. I’m trying to uninstall this from there but it’s failing too.
Please mail the solution of this problem.
Lord V
7:12 pm on March 12th, 2009 -
Dear Sir,
I have received notice of your mails (both as direct mail and post).
Here are the possible causes to your problem and their solutions.
First of all I am going to assume that your sound worked before you reinstalled your System. If it did not work then it might be disabled from BIOS and has to be enabled at boot-up. If that is the case please reply and tell me the version of your BIOS so that I can guide you.
If it worked before and now it does not work there are multiple causes:
1. There is a problem with the SP 1 patch, in which case you might consider installing SP 2 and then reinstalling the sound drivers.
2. There is a problem with the driver itself, it should be installed from the main board’s CD. Do not install RealTek if you are not sure your main board support RealTek drivers.
3. If you are installing your audio drivers from the main boards CD then the CD could have problems and I recommend taking the last version of the drivers. Here is where you can download it:
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=8&PFid=14&Level=3&Conn=2
AC’97 is very popular compared to “RealTek High Definition” so I recommend trying to install that one if you are not sure your board support High Definition sound. (This may also be a drawback of XP SP 1).
4. It may be in conflict with some other drivers, in which case you could try uninstalling the graphic drivers and then reinstalling the sound.
Please note that I have ordered the solutions accordingly to how often the problems are encountered and how likely the causes are. That means that most likely is case 1, then 2, 3 and finally 4.
You would think something like “I had Windows XP SP 1 before and it worked!”. If you had installed then one update took care of the problem for you, so that is why it does not work. Windows XP (of any patch not just SP 1) with then it permanently upgrades to a newer version and probabily your last version was far newer then the one you just installed.
I hope this will solve your problem. If the problem persists please let me know and I will investigate further but the response will have at least one day delay.
Good luck,
– Bluedrop
7:25 pm on March 20th, 2009 -
have a Superwrite master Optical drive and i put a cd in it in windows and the cd dosent apear on My computer it says cd drive (D:) and when i press on it it says please insert a disk into cd drive (D:).
this allways happens with every cd.
i went to device manager and i press install drivers and then it says u have the right drivers installed.
But it is working because i had to boot up from the cd and do a system restore yesterday. and i worked perfectely.
Iam running Windows vista Home Prem
These are my specs:
Intel core 2 quad Q9400
ASUS P5N-D Mobo
640GB HDD
4GB ram
Superwrite master Optical drive
On the device maneger on the Optical drive’s propoties in the general tab it says:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Click ‘Check for solutions’ to send data about this device to Microsoft and to see if there is a solution available.
so if u Could help me that would be much apreciated!!!
thanks in advance,
freddy b
3:08 pm on May 15th, 2009 -
G’day,
Windows Vista service pack 2.
I’d been entering some data into a forum post using firefox, backing it up into a word document. I decided to close firefox (without saving the post) while my computer sorted out some things – as per details discussed below.
I was installing some important updates all at the same time – HP, hp health check, windows and something else. I realise I should do different types of updates seperately, although it didn’t happen on this occasion.
I was working on a word (microsoft office 2007) document, which although I had saved some work, more was added when the computer requested I restart stating the following programs were stopping this from happening.
With office configuring itself, even while I had my document open, before clicking cancel a third time I noticed the save bar on the word document displaying ‘5 out of 7 pages saved’ and I wasn’t keen to cancel again; and not understanding how word and the internet recover, I clicked restart.
Following this, there was an issue with the laptop either not shutting down or not restarting, as screen had turned black although blue touch buttons on and fan noise, so after 5 minutes I held the off button to shut down. Then I turned the laptop back on, all the updates were installed fine however I discovered the limitations of microsoft word, clip board and firefox, as my document was missing the extra data and even though I had hoped it might be in the clip board when I used cut and paste data in the firefox forum post I was writing – it wasn’t!
Is there a way to get it back. I’m going to try recover my files by get data. I also want to know how to open clip board using vista, as in the search function it display, attempts to open after clicking though prematurely closes before it opens to its full size and zooms away again.
Cheers mate,
Jesse
10:52 am on May 16th, 2009 -
Dear Jesse,
First of all, let’s have a look at your Microsoft Word Documents as well as their back-ups. In order to restore a Word Document, Microsoft Word uses a back-up file that might have been damaged or not completed in time. I will explain to you how to access that file every time something like this happens.
First of all, you will have to enable “Show Hidden Files and Folders” on to your system. This is how you do it:
1. Close all programs so that you are at your desktop.
2. Click on the Start button. This is the small round button with the Windows flag in the lower left corner.
3. Click on the Control Panel menu option.
4. When the control panel opens you can either be in Classic View or Control Panel Home view:
If you are in the Classic View do the following:
a) Double-click on the Folder Options icon.
b) Click on the View tab.
c) Go to step 5.
If you are in the Control Panel Home view do the following:
a) Click on the Appearance and Personalization link.
b) Click on Show Hidden Files or Folders.
c) Go to step 5.
5. Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
6. Remove the checkmark from the checkbox labeled Hide extensions for known file types.
7. Remove the checkmark from the checkbox labeled Hide protected operating system files. Once this is done, your Folder Options screen should look similar to the following image.
(tutorial quoted from http://www.bleepingcomputer.com/tutorials/tutorial130.html )
Now you have to navigate to the folder where you had your word document, let’s assume it was named “Document.docx”. Hopefully, you will find a file in that folder named “~$cument.docx”. This is the back-up file that you double click to open. If it is not there it means that office has rewritten it and/or deleted it so do not worry, it is not an error. Normally that file exists only when the document “Document.docx” is opened. However, in case of a crash, that is the first file you have to go to.
If it is missing or when you open it, it does not contain the information you need, then the information is lost. There is nothing else you can do, because it was not saved in a secure location (as Hard Disk Drive). Clipboard is a temporary storage area that is saved inside the RAM memory and such, is gone at every restart.
However, to view it though, there are few methods known to work, and they are presented properly here: http://www.winvistaclub.com/t72.html
Do not be alarmed by your computer not shutting down properly. Most likely due to an update the function of shutting down was bypassed in order to finish the installation.
Best of luck,
– Bluedrop