RoProblem:
Sir, I have mailed my problem to u and re posting it here too:
Yesterday I reinstalled Windows XP SP 1 in my PC. As usual I reinstalled drivers: Graphic, LAN, MODEM and AUDIO . But Audio hardware is not being detected. My speakers are connected but still windows is not detecting it even after searching the newly added Hardware. That’s why audio driver assignation is failing.
In Windows Device Manager (devmgmt.msc), under ‘Sound, Video and game controller’ a question mark is there on Realtek High Def, Audio. I’m trying to uninstall this from there but it’s failing too.
Please mail the solution of this problem.
Lord V
Solution:
Dear Sir,
I have received notice of your mails (both as direct mail and post).
Here are the possible causes to your problem and their solutions.
First of all I am going to assume that your sound worked before you reinstalled your System. If it did not work then it might be disabled from BIOS and has to be enabled at boot-up. If that is the case please reply and tell me the version of your BIOS so that I can guide you.
If it worked before and now it does not work there are multiple causes:
1. There is a problem with the SP 1 patch, in which case you might consider installing SP 2 and then reinstalling the sound drivers.
2. There is a problem with the driver itself, it should be installed from the main board’s CD. Do not install RealTek if you are not sure your main board support RealTek drivers.
3. If you are installing your audio drivers from the main boards CD then the CD could have problems and I recommend taking the last version of the drivers. Here is where you can download it:
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=8&PFid=14&Level=3&Conn=2
AC’97 is very popular compared to “RealTek High Definition” so I recommend trying to install that one if you are not sure your board support High Definition sound. (This may also be a drawback of XP SP 1).
4. It may be in conflict with some other drivers, in which case you could try uninstalling the graphic drivers and then reinstalling the sound.
Please note that I have ordered the solutions accordingly to how often the problems are encountered and how likely the causes are. That means that most likely is case 1, then 2, 3 and finally 4.
You would think something like “I had Windows XP SP 1 before and it worked!”. If you had installed then one update took care of the problem for you, so that is why it does not work. Windows XP (of any patch not just SP 1) with then it permanently upgrades to a newer version and probabily your last version was far newer then the one you just installed.
I hope this will solve your problem. If the problem persists please let me know and I will investigate further but the response will have at least one day delay.
Good luck,
- Bluedrop
